With the accumalation of snow in recent weeks , it is so important to keep snow/ice from below your heat pump , when your heat pump defrosts water should flow from base of unit and drian away , if snow/ice are solid under unit it will only cause ice to escalate under unit and eventually into base of unit .
When this happens the heat pump is unable to defrost properly and ice will build inside unit and can put a lot of pressure on coil inside unit , which can lead to down time and costly repairs , keep an eye on outside unit and keep the perimeter and base clear of snow/ice , please reach out to us with any questions regarding heat pumps